COVID-19: Order preparation is currently taking longer. Please allow 5 to 7 working days for your order to be prepared.
Delivery
Delivery times and options
Once your order has been validated please allow 3 to 4 working days for it to be prepared.
During sales or promotions, order preparation time could be longer. Please allow 5 to 7 working days for your order to be prepared.
The price of delivery is calculated according to your location and the size of the parcel. The price will be shown prior to reaching the online payment phase on our website.
Standard delivery times by country
|
3 to 4 working days |
5 to 6 working days |
|
Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Holland, Poland, Portugal, Spain, Sweden |
Finland, Greece, Norway, Switzerland |
Articles that are particularly large or heavy are subject to a separate quotation for delivery charges. For a personalised estimate, please contact us at: info@lemondesauvage.com
Mondial Relay
The nearest Point Relais to your delivery address will be selected automatically. If you want your parcel to be delivered to a specific Point Relais please write to us at info@lemondesauvage.
Use the link below to see the Points Relais delivery points that are the closest to your address:
https://www.mondialrelay.fr/trouver-le-point-relais-le-plus-proche-de-chez-moi/
Track your order
Once your order has been dispatched you will receive a mail with the order number and a link to track your order.
Order confirmation
Le Monde Sauvage is responsible for each order until it is delivered.
Your order cannot be delivered without being signed for. Once you have signed for a delivery, ownership of the articles is transferred to you. If someone other than you is the recipient of an order (in the case of a gift for example), you accept that the signature of the designated recipient will suffice as proof of delivery and transfer of ownership.
Packaging
All of our orders are packed with care by Le Monde Sauvage and placed in a package on which your address appears in two places.
For particularly large orders it is possible that we decide to send the order in separate packages in order to ensure that they transit as safely as possible to their destination.
Orders outside mainland France
When you place an order to be delivered outside mainland France you are responsible for any import taxes, customs taxes or local sales taxes applicable in the country to which the products are sent. These taxes must be paid so that the order can be released from customs. We are not able to tell you the amount of these local taxes prior to you making a purchase from us.
